The home loan process can be a daunting proposition, as there are a multitude of loan and lender options. I conducted a thorough review of financial institution offerings and decided to engage Chris Crandall to help guide our family thru what can be a time-consuming, complicated and, potentially, frustrating refinance process. Chris was the consummate professional, clearly and carefully explaining various loan scenarios and the advantages/disadvantages of each until we decided on the package that made the most sense for our specific needs. Throughout the entire process, he stayed in constant communication to keep us informed of the progress and ensured proper timeline expectations were set. He displayed a keen understanding of the market dynamics and uncanny ability to simplify seemingly complicated concepts. I can’t thank Chris enough for his patience and diligence and highly recommend him to anyone who’s exploring home loan options. He represents his company in an exemplary manner and definitely treats his clients with the utmost respect.